Alturas Counseling LLC is currently offering Telehealth services in order to reduce risk of exposure to COVID-19 in the office. Alturas Counseling LLC encourages clients to try Telehealth services which are typically done via video sessions. At this time, most insurance companies are covering Telehealth services until further notice due to the COVID-19 virus in order to keep clients in the safety of their homes or secure work office spaces. Telehealth services are conveniently accessible through Alturas Counseling LLC practice management system called Simple Practice. See below for more information.
Getting ready for Telehealth
Here are some common questions clients may ask with recommended responses:
Client questions Recommended responses
What is Telehealth?
“Telehealth allows us to meet through audio and video over the internet.”
How does Telehealth work?
“You’ll be sent a link for the video appointment. Click on it when our appointment is scheduled to start or open it through the Telehealth by SimplePractice app (download free in the app store). You can use the camera and audio on your computer or mobile device.”
Why should I try Telehealth?
“We are very excited about this new option because it means no waiting and travel time, and you won’t have to take time off work or other priorities. Plus, it’s 100% HIPAA compliant and secure.”
How much will it cost?
“Your cost for a video appointment will vary depending on the coverage you have with your insurance provider. Most insurances charge a copayment just like traditional appointments, and it most likely will be the same amount. We can determine your exact coverage and what your copay will be before we schedule an appointment.”
